Managed Network Services and The Factors to Consider When Choosing a Provider

Managed network service providers are assuming an important role in every aspect of business operations. As cloud-based applications and technology evolve, businesses are eager in leveraging virtual technologies to improve growth.

Organizations have created new business models, products, and services built around cloud technology and differentiating themselves through leveraging the operational intelligence extracted from massive data volume generated, analyzed, and stored through cloud technology.

Effective and efficient business leaders recognize that while they have to leverage virtual technologies to stay competitive, they aren’t in the business of maintaining virtual infrastructure, managing apps or running data centers. Those who effectively leverage virtual and cloud technology often do so through partnering with managed network service providers whose core expertise and competency is maintaining, architecting, and evolving their client’s apps to help them reach their business goals.

Choosing an efficient managed network service provider is a crucial business decision, which may determine whether an organization fails or succeeds. Businesses should ensure their managed service provider is equipped to navigate the rigorous and sophisticated regulatory as well as PCI compliance problems involved in working with health, personal or financial customer data. With each headline of the breach, security becomes a bigger challenge.

Because of sophistication needed to run a secure, highly and compliant functional infrastructure, businesses should evaluate systematically and vet the managed service provider to choose a partner that meets their requirements. Below are some of the characteristics to consider when choosing managed network service providers:

• Comprehensive Technology

It might sound obvious, yet the most important characteristic for a managed network service provider is an ability to provide a comprehensive suite of technology services. The business must ensure the service provider they choose has a broad set of available solutions to meet not only the current needs, but also to grow as the company leverages virtual and cloud technology to develop new services and products.

• Best Practices and Customizability

The second thing that you need to consider when choosing a managed network service provider is whether the partner can maintain or architect a customized solution based on the best practices made to meet the technology needs and unique goals of the business. Customization starts at the design phase and a business must look for service providers with the expertise in modifying every architecture based on the individual business goals.

• Customer-Centric Mindset and Orientation

Businesses must choose a managed network service provider with a customer-oriented and clear mindset. The service provider partnership is an experience and a relationship must be led by dedicated account manager that serves as a single point of escalation and contact for the customer. This support must be available readily and must result in escalation and swift attention to some service channels if required.

With the environment of increasing business complexity today, it’s crucial that businesses choose a service provider with comprehensive suite of technologies that may be customized to meet their needs securely and effectively.

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