Outsourcing Managed Network Services – Lessons You Should Learn

Driven by the financial needs, demanding business requirements, improved remote network management tools, and competitive managed services market, many organizations are delegating control of their network and these include service management and carrier services to some third party providers.

The advantages of implementing completely outsourced managed network services include reduced COO or cost of ownership, abstracted management, improved operational performance, and access to intellectual property or external expertise. A natural outsourced model may also enable organizations to allocate the internal resources better on core business activities and strategic projects.

But, relinquishing an end-to-end responsibility for network infrastructure without addressing the service delivery model systematically exposes the organization to strategic, operational, and financial risks. To mitigate such risks and maximize the results, businesses must consider these practices.

• Simplify the Process for Service Tower Termination and Provider

First and foremost, structure contract with minimal bundling so particular services may be terminated without impacting some people. For instance, in a certain project that involves offshore provider, the contract was created with separate service towers like network support services, managed router services, contact center management solutions, data center management solutions, and dedicated on-site support.

Knowing that there are well-defined termination processes are in place with the service towers, which may be peeled off makes termination a much credible and effective stick to use once the providers isn’t performing.

• Establish Some Clear SLAs with Defined Credits in Contract

Service-level agreements must ramp up based on the service issue severity, duration, as well as number of the defaults. In addition to that, they must have both non-financial and financial remedies requiring new customer references every 6 months, performance enhancement plans, detailed remediation plans, and much more. To enforce the service level agreements, the business should dedicate the internal resources to keep track of the provider performance, escalate chronic problems with the use of the predefined processes, and address defaults to hold providers accountable.

• Avoid Pushing on the Price Too Hard to Exclusion of Everything Else

As the pricing reduces below the right level, the provider relationship and overall service becomes risking inflexibility, less tenable, and substandard resource assignment as well as poor overall experience. Squeezing providers too much on the price makes the risk of having providers look for some opportunities to gain margins back once the contract is already signed. For instance, they might get rid of the promised resources, demand the change orders persistently for services not covered by contract explicitly, and swap the dedicated or on-site roles for off-site and cheaper shared resources.

• Keep an Internal Ownership of the IT Network Design Services or Architecture

The ownership of such operational functions better positions information technology, aligning the network with the business needs. Moreover, ownership makes crucial internal expertise that may help with the process optimization and network, and support network transition and managed network services to other providers.

Searching for the proper balance between leveraging the resources or expertise of provider while developing an institutional knowledge can be hard, yet it could be achieved. For instance, through assigning the IT responsibility for handling the documentation requirements, this negotiates the capability to hire provider staff that’s assigned to the account and requiring the asset transfer at the termination of the contract.

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Managed Network Services: The Prime Solution for a Failing Business

Is your business paving its way to its downfall? Do you see it as if it is going to be a big bundle of failure anytime soon? This can be somewhat disheartening especially when you spent much of your resources and exerted much of your effort to have your business established. Seeing a business fall can make you feel down and even depressed. But does this kind of situation have to happen? You don’t want to see your business crumble and fall, do you?

You need not to lose your hope. It is good to note that during these days, there are plenty of business solutions that can be seen around. They come in different brands, levels of efficacy, levels of reliability, levels of cost, etc. However, it is you who can decide which one among these business solutions works best for you. And of the many different kinds of business solutions that can be found on the market, the use of managed network services happens to be one of the most promising these days.

These services are not the common services that you see. In a traditional setting, people work physically in a business workplace, providing services which are required or needed by the business organization. People who work in a traditional way often come with limitations. They need to retire at the end of the day and return the following day to perform the same routine or continue what has not been done the other day. Is this something that satisfies you as a business owner?

Maybe you feel satisfied especially when your workers perform their duties according to your command and instructions. But paying the salary of these people can greatly affect your business money. Not to mention the stress that you suffer as you supervise the entire workforce. Why can’t you have just one source of services? Well, this is possible with the aid of an MSP of managed service provider.

With an MSP, you can enjoy managed network services at their best. This is true to the fact that your service provider works in performing multifarious tasks to meet the needs and requirements of your business. Your provider also makes use of special tools and programs to enhance and optimize the overall performance of your business. You can get all of these without spending much along the way. With an MSP working virtually and reliably for you, getting stressed will never be a problem.

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Managed Network Services – Making It Possible to Focus on Core Business

It doesn’t matter if you are using lots of data, managing your remote workforce, or requiring top of the line cybersecurity. All of these will surely take their toll on your entire network infrastructure. Trying to meet all of these needs with your existing bandwidth and tight budget is difficult enough, especially if you are doing everything on your own.

Good thing that there is really no need for you to do so because managed network services are here to help.

Managed network services make it possible for you to give your full attention to your core business through ensuring that your business stays online at all times with consistently available equipment. They can even help reduce your costs since you don’t have to spend on expensive technologies. The only thing you will be paying for is the monthly fee for every device being managed.

Managed Network Services – What Can They Do For You?

Gone are the days when it is a sheer commodity to have a stable and secure networking infrastructure which allows users to boost productivity. This time around, it has become a necessity. Having this kind of structure in place is absolutely critical to guarantee that your company will have the required platform for expanding your core business and providing the competitive advantage that your intellectual capital is dependent on.

Aside from keeping the business online, managed network services provide lots of other benefits. For instance, these can manage several devices in the network such as load balancers, switches, and firewalls to ensure that everything is connected and up and running.

In case an inevitable issue arises, service providers can even offer incident logging and monitoring, keeping a round the clock monitoring of your equipment, and pinpointing issues before they turn serious. All incidents are being reported, tracked, as well as analyzed to come up with a strategy for preventing the problem in the future.

You will also be assured knowing that there is another team which focuses on your network infrastructure while your company changes and grows. Whether you need configuration changes or software updates, managed network services can help keep things updated and running smoothly. In case there is a need to roll back any configuration change, a backup will be ready to go to avoid losing any pertinent data during the process.

Will Your Business Benefit from Using Managed Network Services?

All companies need 24 hours a day, 7 days a week, and 365 days a year optimization, management, and monitoring support for their network infrastructure. A team of professionals or someone is needed for the completion of this round the clock task yet the available choices to tackle this necessity are quite rare.

It is true that you can undergo the process of hiring, recruiting, training, and supporting a team of network professionals. When you opt for this route, your business will handle all overhead expenses as well as the task of coordinating and managing the team.

But, with managed network services, you can eliminate these tasks and leave them to the hands of the experts.

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Managed Network Services: Several Benefits You Should Know

Opting for a good business solution is a very important factor that can help you in realizing your dreams and aspirations as a businessman. However, it is important to note that choosing the right business solution can be a difficult task especially when you are surrounded by different kinds of solutions that claim to be the best among the rest.

If you are running a business organization that has an online presence, it is important to know that there is a kind of business solution that can help you in many ways. What we are referring here is the use of managed network services. Why do you have to make use of these services? Below are just some of the abounding benefits and advantages that you can get when you make use of services which are commonly offered by a managed service provider.

For one, working with a managed service provider will give you the opportunity to make your business organization future-proof? This is true to the fact that your service provider will only use nothing but the best breed of technologies available today. As such, you can maintain a good competition with all the other businesses out there.

Another benefit that you can get is low capital outlay. This means that you don’t have to spend unnecessary amount of money because once you work with a managed service provider you are already assured that you can start immediately without investing on expensive equipment, software, etc. And using the services of a managed service provider also gives you the chance to enjoy predictable monthly costs.

One more benefit that you can enjoy when you make use of the services of a managed service provider is the high resiliency and security of your infrastructure. Compared to a standard IT service, the use of managed services is far more effective since it can function and run 24 hours a day, 7 days a week, the whole year round. Plus, it also comes with government approval security procedures.

Running and operating your business with the aid of managed network services can give you the opportunity to enjoy topnotch business solutions and procedures.  This proves to be true to the sense that a managed service provider is often backed by a team of professionals and specialists. Such professionals and experts often work as engineers, architects, business marketing gurus, accountants, etc. These people work together in realizing what you exactly want for your business organization.

                                                                                                                                                                To learn more about it, click here.  Managed Computer Network Services Provider

Managed Network Services – Improve MSP SLAs or Service Level Agreements

Generally, SLAs are considered as the foundation of MSP businesses. They’re important in establishing strong client relationships and should be reasonable, well-constructed, and clear. Just like creating a house, it is essential to have strong foundation in case any bigger problems emerge.

Solid SLAs help establish the standards in case something could go wrong and bridges gap between the expectations of your clients and your own. But, several MSPs concentrate on selling the new solutions and getting the clients to sign on a dotted line. As results, they do not put due time in strengthening and crafting their service level agreements.

Having a precise, clear SLA will set your managed network services business up for success in the future. Below are the tips on how you could enhance your SLA:

Be Transparent

Setting attainable goals starts by being honeys with both yourself and your clients. It cannot be stressed enough that you need to deliver results that are in your actual capability. SLAs must not be confused with a marketing tactic. The main point isn’t to oversell yourself to your clients, yet to have reliable contract, which protects the interests of every involved party.

Set Attainable and Reasonable Goals

While well-made SLAs are a god way to show the real value of your managed network services business, you might not like to represent your abilities or company inaccurately. It is always better to over-deliver and under-promise than it’s to make guarantees you just cannot keep. A lot of managed network service providers think that they require to promise quick resolution times to win some new clients. While it’s essential, it is a way valuable to meet resolution expectations rather than under-delivering.

Clarify Particular Points

If there is one place that you do not like any ambiguity, it is in SLAs. Clarity and precision may help clients determine what they should expect from your services, relationship, and particular aspects of your services like the response times. It is much simpler for MSP to guarantee the response times instead of the time to resolution. You must state clearly that such times in SLAs and stipulate that they’re in fact response times and not the resolution times.

Include the Hold Harmless Clauses

Managed network service providers work within a particular number of the independent environments. This only means that there are some various limitations and elements to think of. While SLA is made to outline the particular services, you’ll set and provide performance metrics, it’s in fact a business contract. As such, it should protect your business through limiting your risks. Including hold harmless clauses provide this kind of protection so you are not left vulnerable to the conditions beyond your control.

Achieving success on SLAs starts with a workable and practical SLA that provides assurance to your business and companies of your clients. Well-written SLAs can give strong foundation on which to establish a relationship with your clients, establish clarity, and manage your expectations.

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Why Managed Network Services Providers Shouldn’t Shrug Off

There is an ever growing interest in AI or Artificial Intelligence, with 81 percent of IT leaders now planning to invest or investing in it already. To keep up with the demand, the startup space for AI is also quickly expanding. In a matter of two years, thousands of new AI companies have joined the marketplace which brings a total number of more than 2,200.

It is said that this marketing is going to grow from a mere $8B back in 2016 to as much as $47B in the coming 2020. This is equivalent to a 55 percent Compound Annual Growth Rate. This growth is being expected to belong in three categories, with $24B in services and hardware, $5B in the software platforms, and $18B in the software applications.

However, there are some who feel that these predictions are somewhat very conservative. Others value the marketplace of cognitive computing at $2T, in which $200B is allocated in life sciences and healthcare alone.

In spite of the definite amount, there is no doubt that the market of Artificial Intelligence is ready for an excellent growth.

AI – Why Give It a Go?

As businesses aim to improve profitability and revenue and optimized spending, artificial intelligence becomes a great option. Much more advanced compared to how it was several years ago, the said technology allows companies to use complex algorithms for learning machines for predicting outcomes.

The said outcomes could help enterprises in deciding the amount of inventory to put in stock within specific times in a year, whether it is advisable to open another warehouse and others. For the software developers, it is a kind of technology which could help prioritize which improvements or features to establish next.

Simply put, the appropriate AI technology will be able to help the whole IT channel and address issues faster than before, and this can then reduce customer and employee churn and enhance the financial outlook of a company.

AI and You in the Future

Think of a future in which you will be able to pinpoint problems customers will complain about way before you even receive the first complaint. Powerful Artificial Intelligence will make this a reality Through the use of the proper machine learning algorithms for predicting negative outcomes prior to their occurrence, organizations will be able to stay away from spending revenue as they scale and build their services.

Those companies that learned how to make the most out of AI way in advance will get a unique competitive advantage within the marketplace. Similar to cloud technology, AI could be considered as a game changer with the potential of shaking up the whole market in many unimaginable ways. Smart managed network services providers are keeping tabs of the trends on Ai and using the technology to improve productivity and cost-efficiency.

The Preparation for AI

Prior to taking a plunge to the newest AI technology, it is a must that your existing infrastructure is flexible enough for pivoting and scaling with the suggestions made by AI solutions. A good managed network services provider can help you with that. 

For more information please see this Outsourcing Managed Network Services

Managed Network Services: The Major Advantages

So, what do you get and expect when you make use of managed network services? A whole lot of great things are actually expected along the way when you make use of these services. As a matter of fact, many business owners from all over the world are now using these services because they agree that they are truly beneficial in many ways. And when such benefits are achieved, they are given the best opportunity to grow and succeed along the way like many others do.

The first advantage that you can expect from this kind of business solution is continuous management of your business network. This is very important especially when you are someone who is always on the go. If you do not have anyone whom you can trust to manage and watch over the welfare of your network while you are away or business with other important things, a managed service provider can be the solution that you should consider. Why? It is because this kind of service provider makes use of technologies and resources that keep your business moving and kicking all the time.

Next, a managed service provider makes use of the finest, freshest and best breed of technologies when it starts working on your business network. This simply provides you with the edge to compete in the market fairly and squarely. This is very important nowadays when businesses on the market tend to compete with one another in a tight manner. So, to keep you and your businesses to a much higher level than you expect, your day to day operations must be inspired by the work of a good and reliable managed service provider.

When you make use of managed network services you can have the opportunity to enhance your mobility. There are times when you need to leave your business premise to work on other important things which are necessitated by your business. Or, there are times that you need to make use some of your time for personal purposes. No matter where in the world you go, you can have the opportunity to access your business when you make use of managed services. As long as you make use of the right device that’s connected to the internet you can continue monitoring and accessing your business day in and day out.

Know all the other great benefits of managed network services by simply hiring a good and reliable MSP today.

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