Outsourcing Managed Network Services – Lessons You Should Learn

Driven by the financial needs, demanding business requirements, improved remote network management tools, and competitive managed services market, many organizations are delegating control of their network and these include service management and carrier services to some third party providers.

The advantages of implementing completely outsourced managed network services include reduced COO or cost of ownership, abstracted management, improved operational performance, and access to intellectual property or external expertise. A natural outsourced model may also enable organizations to allocate the internal resources better on core business activities and strategic projects.

But, relinquishing an end-to-end responsibility for network infrastructure without addressing the service delivery model systematically exposes the organization to strategic, operational, and financial risks. To mitigate such risks and maximize the results, businesses must consider these practices.

• Simplify the Process for Service Tower Termination and Provider

First and foremost, structure contract with minimal bundling so particular services may be terminated without impacting some people. For instance, in a certain project that involves offshore provider, the contract was created with separate service towers like network support services, managed router services, contact center management solutions, data center management solutions, and dedicated on-site support.

Knowing that there are well-defined termination processes are in place with the service towers, which may be peeled off makes termination a much credible and effective stick to use once the providers isn’t performing.

• Establish Some Clear SLAs with Defined Credits in Contract

Service-level agreements must ramp up based on the service issue severity, duration, as well as number of the defaults. In addition to that, they must have both non-financial and financial remedies requiring new customer references every 6 months, performance enhancement plans, detailed remediation plans, and much more. To enforce the service level agreements, the business should dedicate the internal resources to keep track of the provider performance, escalate chronic problems with the use of the predefined processes, and address defaults to hold providers accountable.

• Avoid Pushing on the Price Too Hard to Exclusion of Everything Else

As the pricing reduces below the right level, the provider relationship and overall service becomes risking inflexibility, less tenable, and substandard resource assignment as well as poor overall experience. Squeezing providers too much on the price makes the risk of having providers look for some opportunities to gain margins back once the contract is already signed. For instance, they might get rid of the promised resources, demand the change orders persistently for services not covered by contract explicitly, and swap the dedicated or on-site roles for off-site and cheaper shared resources.

• Keep an Internal Ownership of the IT Network Design Services or Architecture

The ownership of such operational functions better positions information technology, aligning the network with the business needs. Moreover, ownership makes crucial internal expertise that may help with the process optimization and network, and support network transition and managed network services to other providers.

Searching for the proper balance between leveraging the resources or expertise of provider while developing an institutional knowledge can be hard, yet it could be achieved. For instance, through assigning the IT responsibility for handling the documentation requirements, this negotiates the capability to hire provider staff that’s assigned to the account and requiring the asset transfer at the termination of the contract.

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Managed Network Services: The Prime Solution for a Failing Business

Is your business paving its way to its downfall? Do you see it as if it is going to be a big bundle of failure anytime soon? This can be somewhat disheartening especially when you spent much of your resources and exerted much of your effort to have your business established. Seeing a business fall can make you feel down and even depressed. But does this kind of situation have to happen? You don’t want to see your business crumble and fall, do you?

You need not to lose your hope. It is good to note that during these days, there are plenty of business solutions that can be seen around. They come in different brands, levels of efficacy, levels of reliability, levels of cost, etc. However, it is you who can decide which one among these business solutions works best for you. And of the many different kinds of business solutions that can be found on the market, the use of managed network services happens to be one of the most promising these days.

These services are not the common services that you see. In a traditional setting, people work physically in a business workplace, providing services which are required or needed by the business organization. People who work in a traditional way often come with limitations. They need to retire at the end of the day and return the following day to perform the same routine or continue what has not been done the other day. Is this something that satisfies you as a business owner?

Maybe you feel satisfied especially when your workers perform their duties according to your command and instructions. But paying the salary of these people can greatly affect your business money. Not to mention the stress that you suffer as you supervise the entire workforce. Why can’t you have just one source of services? Well, this is possible with the aid of an MSP of managed service provider.

With an MSP, you can enjoy managed network services at their best. This is true to the fact that your service provider works in performing multifarious tasks to meet the needs and requirements of your business. Your provider also makes use of special tools and programs to enhance and optimize the overall performance of your business. You can get all of these without spending much along the way. With an MSP working virtually and reliably for you, getting stressed will never be a problem.

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Managed Network Services – Making It Possible to Focus on Core Business

It doesn’t matter if you are using lots of data, managing your remote workforce, or requiring top of the line cybersecurity. All of these will surely take their toll on your entire network infrastructure. Trying to meet all of these needs with your existing bandwidth and tight budget is difficult enough, especially if you are doing everything on your own.

Good thing that there is really no need for you to do so because managed network services are here to help.

Managed network services make it possible for you to give your full attention to your core business through ensuring that your business stays online at all times with consistently available equipment. They can even help reduce your costs since you don’t have to spend on expensive technologies. The only thing you will be paying for is the monthly fee for every device being managed.

Managed Network Services – What Can They Do For You?

Gone are the days when it is a sheer commodity to have a stable and secure networking infrastructure which allows users to boost productivity. This time around, it has become a necessity. Having this kind of structure in place is absolutely critical to guarantee that your company will have the required platform for expanding your core business and providing the competitive advantage that your intellectual capital is dependent on.

Aside from keeping the business online, managed network services provide lots of other benefits. For instance, these can manage several devices in the network such as load balancers, switches, and firewalls to ensure that everything is connected and up and running.

In case an inevitable issue arises, service providers can even offer incident logging and monitoring, keeping a round the clock monitoring of your equipment, and pinpointing issues before they turn serious. All incidents are being reported, tracked, as well as analyzed to come up with a strategy for preventing the problem in the future.

You will also be assured knowing that there is another team which focuses on your network infrastructure while your company changes and grows. Whether you need configuration changes or software updates, managed network services can help keep things updated and running smoothly. In case there is a need to roll back any configuration change, a backup will be ready to go to avoid losing any pertinent data during the process.

Will Your Business Benefit from Using Managed Network Services?

All companies need 24 hours a day, 7 days a week, and 365 days a year optimization, management, and monitoring support for their network infrastructure. A team of professionals or someone is needed for the completion of this round the clock task yet the available choices to tackle this necessity are quite rare.

It is true that you can undergo the process of hiring, recruiting, training, and supporting a team of network professionals. When you opt for this route, your business will handle all overhead expenses as well as the task of coordinating and managing the team.

But, with managed network services, you can eliminate these tasks and leave them to the hands of the experts.

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Managed Network Services: Several Benefits You Should Know

Opting for a good business solution is a very important factor that can help you in realizing your dreams and aspirations as a businessman. However, it is important to note that choosing the right business solution can be a difficult task especially when you are surrounded by different kinds of solutions that claim to be the best among the rest.

If you are running a business organization that has an online presence, it is important to know that there is a kind of business solution that can help you in many ways. What we are referring here is the use of managed network services. Why do you have to make use of these services? Below are just some of the abounding benefits and advantages that you can get when you make use of services which are commonly offered by a managed service provider.

For one, working with a managed service provider will give you the opportunity to make your business organization future-proof? This is true to the fact that your service provider will only use nothing but the best breed of technologies available today. As such, you can maintain a good competition with all the other businesses out there.

Another benefit that you can get is low capital outlay. This means that you don’t have to spend unnecessary amount of money because once you work with a managed service provider you are already assured that you can start immediately without investing on expensive equipment, software, etc. And using the services of a managed service provider also gives you the chance to enjoy predictable monthly costs.

One more benefit that you can enjoy when you make use of the services of a managed service provider is the high resiliency and security of your infrastructure. Compared to a standard IT service, the use of managed services is far more effective since it can function and run 24 hours a day, 7 days a week, the whole year round. Plus, it also comes with government approval security procedures.

Running and operating your business with the aid of managed network services can give you the opportunity to enjoy topnotch business solutions and procedures.  This proves to be true to the sense that a managed service provider is often backed by a team of professionals and specialists. Such professionals and experts often work as engineers, architects, business marketing gurus, accountants, etc. These people work together in realizing what you exactly want for your business organization.

                                                                                                                                                                To learn more about it, click here.  Managed Computer Network Services Provider

Managed Network Services – Improve MSP SLAs or Service Level Agreements

Generally, SLAs are considered as the foundation of MSP businesses. They’re important in establishing strong client relationships and should be reasonable, well-constructed, and clear. Just like creating a house, it is essential to have strong foundation in case any bigger problems emerge.

Solid SLAs help establish the standards in case something could go wrong and bridges gap between the expectations of your clients and your own. But, several MSPs concentrate on selling the new solutions and getting the clients to sign on a dotted line. As results, they do not put due time in strengthening and crafting their service level agreements.

Having a precise, clear SLA will set your managed network services business up for success in the future. Below are the tips on how you could enhance your SLA:

Be Transparent

Setting attainable goals starts by being honeys with both yourself and your clients. It cannot be stressed enough that you need to deliver results that are in your actual capability. SLAs must not be confused with a marketing tactic. The main point isn’t to oversell yourself to your clients, yet to have reliable contract, which protects the interests of every involved party.

Set Attainable and Reasonable Goals

While well-made SLAs are a god way to show the real value of your managed network services business, you might not like to represent your abilities or company inaccurately. It is always better to over-deliver and under-promise than it’s to make guarantees you just cannot keep. A lot of managed network service providers think that they require to promise quick resolution times to win some new clients. While it’s essential, it is a way valuable to meet resolution expectations rather than under-delivering.

Clarify Particular Points

If there is one place that you do not like any ambiguity, it is in SLAs. Clarity and precision may help clients determine what they should expect from your services, relationship, and particular aspects of your services like the response times. It is much simpler for MSP to guarantee the response times instead of the time to resolution. You must state clearly that such times in SLAs and stipulate that they’re in fact response times and not the resolution times.

Include the Hold Harmless Clauses

Managed network service providers work within a particular number of the independent environments. This only means that there are some various limitations and elements to think of. While SLA is made to outline the particular services, you’ll set and provide performance metrics, it’s in fact a business contract. As such, it should protect your business through limiting your risks. Including hold harmless clauses provide this kind of protection so you are not left vulnerable to the conditions beyond your control.

Achieving success on SLAs starts with a workable and practical SLA that provides assurance to your business and companies of your clients. Well-written SLAs can give strong foundation on which to establish a relationship with your clients, establish clarity, and manage your expectations.

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Why Managed Network Services Providers Shouldn’t Shrug Off

There is an ever growing interest in AI or Artificial Intelligence, with 81 percent of IT leaders now planning to invest or investing in it already. To keep up with the demand, the startup space for AI is also quickly expanding. In a matter of two years, thousands of new AI companies have joined the marketplace which brings a total number of more than 2,200.

It is said that this marketing is going to grow from a mere $8B back in 2016 to as much as $47B in the coming 2020. This is equivalent to a 55 percent Compound Annual Growth Rate. This growth is being expected to belong in three categories, with $24B in services and hardware, $5B in the software platforms, and $18B in the software applications.

However, there are some who feel that these predictions are somewhat very conservative. Others value the marketplace of cognitive computing at $2T, in which $200B is allocated in life sciences and healthcare alone.

In spite of the definite amount, there is no doubt that the market of Artificial Intelligence is ready for an excellent growth.

AI – Why Give It a Go?

As businesses aim to improve profitability and revenue and optimized spending, artificial intelligence becomes a great option. Much more advanced compared to how it was several years ago, the said technology allows companies to use complex algorithms for learning machines for predicting outcomes.

The said outcomes could help enterprises in deciding the amount of inventory to put in stock within specific times in a year, whether it is advisable to open another warehouse and others. For the software developers, it is a kind of technology which could help prioritize which improvements or features to establish next.

Simply put, the appropriate AI technology will be able to help the whole IT channel and address issues faster than before, and this can then reduce customer and employee churn and enhance the financial outlook of a company.

AI and You in the Future

Think of a future in which you will be able to pinpoint problems customers will complain about way before you even receive the first complaint. Powerful Artificial Intelligence will make this a reality Through the use of the proper machine learning algorithms for predicting negative outcomes prior to their occurrence, organizations will be able to stay away from spending revenue as they scale and build their services.

Those companies that learned how to make the most out of AI way in advance will get a unique competitive advantage within the marketplace. Similar to cloud technology, AI could be considered as a game changer with the potential of shaking up the whole market in many unimaginable ways. Smart managed network services providers are keeping tabs of the trends on Ai and using the technology to improve productivity and cost-efficiency.

The Preparation for AI

Prior to taking a plunge to the newest AI technology, it is a must that your existing infrastructure is flexible enough for pivoting and scaling with the suggestions made by AI solutions. A good managed network services provider can help you with that. 

For more information please see this Outsourcing Managed Network Services

Managed Network Services: The Major Advantages

So, what do you get and expect when you make use of managed network services? A whole lot of great things are actually expected along the way when you make use of these services. As a matter of fact, many business owners from all over the world are now using these services because they agree that they are truly beneficial in many ways. And when such benefits are achieved, they are given the best opportunity to grow and succeed along the way like many others do.

The first advantage that you can expect from this kind of business solution is continuous management of your business network. This is very important especially when you are someone who is always on the go. If you do not have anyone whom you can trust to manage and watch over the welfare of your network while you are away or business with other important things, a managed service provider can be the solution that you should consider. Why? It is because this kind of service provider makes use of technologies and resources that keep your business moving and kicking all the time.

Next, a managed service provider makes use of the finest, freshest and best breed of technologies when it starts working on your business network. This simply provides you with the edge to compete in the market fairly and squarely. This is very important nowadays when businesses on the market tend to compete with one another in a tight manner. So, to keep you and your businesses to a much higher level than you expect, your day to day operations must be inspired by the work of a good and reliable managed service provider.

When you make use of managed network services you can have the opportunity to enhance your mobility. There are times when you need to leave your business premise to work on other important things which are necessitated by your business. Or, there are times that you need to make use some of your time for personal purposes. No matter where in the world you go, you can have the opportunity to access your business when you make use of managed services. As long as you make use of the right device that’s connected to the internet you can continue monitoring and accessing your business day in and day out.

Know all the other great benefits of managed network services by simply hiring a good and reliable MSP today.

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Your Business Needs Managed Network Services and These Are the Reasons Why!

These days, it isn’t enough to have the best service and product to offer. What you need is to have the finest technology for you to keep up with the daily operations of your business. A lot of customers expect to connect to your network at any time they want and would expect you to have information prepared for them at a moment’s notice. The business world today runs at break-neck pace and once you do not have the tools to keep up, you will be behind your competition quickly. That is the reason why several companies are now investing in managed network services.

Managed network services can help you take control of the infrastructure of your technology while giving you the freedom to concentrate on some important tasks on your business. Below are some of the reasons why businesses should consider managed network services:

Better Security

There are cyber attacks waiting around the corners during these days. It would be worthwhile to know that your network is being protected and secured by professionals in the field and that you do not have to worry about the data of your company being stolen. Managed network also provides your business a particular security level that’s difficult to reach without continuous monitoring, backups, and updating that your chosen service provider can offer.

Practical Maintenance

Some IT departments are often forced to be reactive rather being proactive in terms of network support simply due to the fact that they are managing new employee training, technology rollouts, and some strategic initiatives. Monitoring and maintaining a system is a huge job, which requires significant time commitment. Therefore, outsourcing this part of your IT management would free up your staff for some important work.

Control the Overall Costs

The operating costs for the network might seem to spiral out of control once your company grows and you might find yourself paying for the downtimes. Managed network servicesenable you to invest in uptime rather than minimizing your yearly budget on IT by at least twenty-five percent based on the recent statistics. You will also have more visibility and control in your IT budget, offering you with the chance to make smart and conscious decisions for your company’s future.

Managed network services might not be a big deal for you, particularly if you are on a budget. However, once you realized how worthy these services are, you will definitely find ways to hire professionals for such services as soon as possible. So, if you don’t want to miss all the perks of managed network services, start searching for the most reliable provider of managed network services now. Get the right solutions for your business needs with the best provider in the market and see the difference of having managed network services for your company. You never know, this might be the missing link to achieve success in the highly competitive world of online and local market.

For more information please see this IT Managed Network Services

Why Should You Trust Managed Network Services?

In every kind of service there is the one that we can simply trust and rely on. And in the world of businesses, there are many different kinds of services which are intended to enhance the performance of a particular business organization. For example, hiring someone who is good in accounting is a way of hiring a particular service which is required by a business. Now what if you want a specific type of service that handles almost all aspects of your business? If this is something that’s on your mind then what you need is to use managed network services.

Managed services are services which are multifaceted in nature. In short, hiring the service of a managed service provider is something that will give you the opportunity to work with someone who has the ability and potential to perform multiple tasks. For example, a managed service provider can perform business related tasks such as network monitoring, accounting, information technology, marketing and many others. The advantage of using these services is that you will not have to hire multiple workers anymore.

And when there is no need for you to hire workers anymore, this is really something that lessens your business expenditure. Instead of paying wages to multiple workers, you will just have to pay for the service rendered by the third party company that you have hired. In the long run, you will be able to make huge savings that you can use in the expansion of your business. Additional savings are also possible because opting for managed services is far more affordable than hiring in-house workers.

Another advantage of using managed network services is that you can have the chance to work efficiently because you will be working with professionals. In case you are not aware, most providers of managed solutions and services often work with professionals. Such professionals include architects, engineers, accountants, bookkeepers, IT experts and many others. All of these entities work together in order to provide what your business actually needs in order to play fair and square in the current market.

There are actually plenty of many good reasons why you should take the time to hire the services of a managed service provider. And once you start doing your operations with these services, you will soon discover the abounding benefits and advantages that they offer. And to enjoy such benefits, find a good and reliable MSP now.

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Managed Network Services – Remediation of Vulnerability in the Cloud

Security teams in managed network services usually make use of various vulnerability response and management tools to address and assess an organization’s vulnerability situation. They frequently use different tools for every type of environment. This is what makes it hard to get a single picture of the existing risk profile as they attempt to stitch together several views. And to the endless frustration of all the involved parties, the output from most of these tools is almost incomprehensible to operations team that is tasked to fix the problems identified. They can either get reports that make use of various reference points which they cannot track or an infinite stream of tickets without an easy way of identifying priority or impact. For this reason, organizations often find themselves exposed.

Managed network services can help customers in getting rid of barriers to the required action through different solutions that let them quickly remediate and prioritize risks according to policy. It is made through importation of vulnerability scan data in order to render a single view of the different vulnerabilities, and enhancing this information with the use of crucial operational information for driving action. It makes it easier for operations and security teams to comprehend the entire spectrum of the vulnerability information and offers every team with tailored view to allow them to have a better understanding of the progress they make at any point in time.

Simply put, it means that the security team is aware that they were not taken for granted and they can see how operations team has planned and consumed the work. Coming from the perspective of the operation’s team, this provides them the fighting chance through getting rid of repetitive and manual efforts.

Better Decisions Made Possible

Understanding vulnerability context is among the most crucial information pieces required for establishing priority. Aside from knowing the amount of vulnerabilities, their severity level, and their age, additional information is required to come up with educated decisions. It includes the knowledge of the assets affected within the network, and the type of business or data services which could be exposed due to vulnerability. Some other pertinent data points are if there is an available patch, and when this can be deployed.

Managed network services can offer crucial contextual information about every vulnerability. It includes improved information for uncovering possible effect of vulnerability and the availability of known fixes like patches which could be used for its remediation. It allows operations and security teams to focus on those most crucial vulnerabilities while offering an effective and streamlined way for quickly remediating vulnerabilities and turning intelligence to action.

Better Security Through Operational Vulnerability Management

The integration of vulnerability with the remediation data will be able to help a lot in producing a repeatable and standard process which will deduct the time between the identification of a high severity vulnerability and the effective way to remediate it.

With the help of reliable managed network services, it is made more possible to address vulnerability remediation in the cloud. 

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Managed Network Services – Tell-Tale Signs You Should Look for a Provider Now!

When it comes to providers of managed network services, the tricky part is not all of them are made equally. While most of them are doing groundbreaking, high quality work in an effort to guarantee commitment and care you require all the time, some are absolutely leaving many to be desired. There are also core signs that throw up red flags. So, remember that it is the time for a change in managed network service providers if:

• You Get Dreaded with Them Promising to Call You Back

If you have experienced a problem with your own environment and put that in a call to the managed service provider for assistance, only to get a response that they will call you back. You must have been handed over to somebody who could help you real time and not in 1-3 days.

• You Are Calling Your Vendors

Your managed service provider must be the one call all your vendors on your behalf, which manages all relationships on the scale’s technical side. MSPs are a 1-stop shop in this kind of way and must be.

• You Are Calling MSP Frequently

Another sign that your MSP sucks is that you are calling MSP at all. For most part, your managed service provider must be calling you to solve small issues proactively before they become bigger issues. If you are calling MSP regularly to take care of the small things that must be taken care of without the need to ask, there’s a problem.

• You Have the Same Problems

The most obvious sign that your managed service provider is not getting the work done is if the same issue occurs on the same environment regularly. What it means is that MSP is not solving the main cause of the issue and they are just putting temporary solutions. This is not a good way to do business in today’s time where technology is becoming crucial daily. 

• You Are Updating Your Software

The reason why you are paying your MSP at the first place is that they ensure that you have all the updates and you do not need to worry about updates disrupting your workday. Updates to managed services properly should be done by the MSP. If you find yourself updating your software consistently and having to stop work, you will have to find another managed service provider.

Managed network services enable your business to stay ahead of the competition while planning for the future simultaneously. You do not have to worry about devoting hours to research the latest tech in holding onto the competitive edge in any way that you could. Through MSP, you will be ready for the worst of the network disasters and would guarantee that you have the systems ready so that you could get back to doing the most essential thing of all, which is growing business and enabling it to evolve into a company that was meant to be.

For more information please see this Managed Network Protection services