New
technology is great for companies of all shapes and sizes. This gives users the
chance to be more effective while providing cost savings and keeping businesses
ahead of all their competitors through letting them offer better and improved
customer services. However, seasoned network administrators know that when
technology becomes more advanced, it also becomes more difficult to keep it
working correctly and properly. Good thing that there are managed network
services to provide the additional support you need.
Companies assume that they will
need to hire consultants to deploy, design and train them on brand new
technology. These are also being used to purchase yearly support contracts for
support of the manufacturer on hardware or software. What is often left to the
IT staff is the capability and knowledge to know how the entire system works
together. Organizations are now interested to figure out that continuous
support calls for a higher level of experience and knowledge than what the
onsite IT staff usually has.
This is why there is a massive
move toward the use of hosted IT services. These hosted application providers
have an exceptional point in their marketing that it needs advanced skills to
give support to the advanced systems.
Something not usually discussed is
that these outsourced applications also mean that the internal network of the
company needs to be more secure and reliable while they operate at a much
higher level. This calls for plenty of experience and skill to support the
advanced WANs and LANs of today, particularly when they run converged
applications such as video and voice over them while keeping things as secure
as possible.
It is because of these advanced
requirements for operations that numerous organizations have now opted to use
managed network services to help them maintain their more advanced data
networks and keep them in their tiptop condition.
It can be quite tempting to pass
on the responsibility of the entire network to a big organization promising to
handle all issues. Sadly, since majority of these organizations just provide
remote support, they often fail to handle it if there is a need for deployment,
design or sending a person on site to conduct local troubleshooting.
Many companies choose to work with
local providers of managed network services for the very same reasons that
people opt to choose local businesses for outsourcing other services. To enjoy
quality managed network services from the local providers, it is a must to know
their expertise and ask if they team up with other local providers for various
support areas. One more alternative is to hire a local provider who resells and
offers local onsite services for a bigger service provider.
You can consider the local
providers as the extension of the IT staff of an organization. It is still
important to have the support of the manufacturer on the products. This support
most often includes phone or email tech support, product upgrades and product
replacement in either a next business day or 4-hour timeframe. This is a crucial
element to maintain system uptime.
Check references before you hire
any provider of managed network services to get the best out of your
investment.
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