Top Questions to Ask Your Managed Network Services Provider

Before you hire a managed network services provider, there are several important questions you need to ask and answer to ensure if you are making the right decision or not.

1. is the network secure?

What is the protection level available against potential security breaches in the network? Make sure that you inquire regarding intrusion detection systems as well as the firewall level put in place. In physical sense, is there an on-site security on the data center to deter wire theft and vandalism?

2. Is the network resilient?

Any network fault can lead to big losses for your business, thus, it is important for your network to have the ability of withstanding multiple failures if they take place. Make sure you ask your provider about the included self healing options in the network. The main point here is to search for multi-meshed infrastructure which offers multiple network routes. If a single connection fails, network traffic will be automatically rerouted through another connection.

3. Is there a guarantee for business continuity when a disaster happens?

There are lots of eventualities which can compromise the network connection, from power failure, to flooding, and fire damage. Make sure you check if your provider has all the important disaster recovery measures put in place so that you will not be completely cut off from your cloud services or data center.

4. How is the performance of the network guaranteed?

Several factors can affect the performance of the network such as QoS or Quality of Service capabilities and speed. Inquire from your managed network services provider about the available speeds and how they keep up with large traffic surges? Can the service meet the demand of the users?

5. What integrated level is supported by the network?

Most managed network services providers establish their networks with the use of lines or networks from multiple suppliers that can lead to ownership problems if a fault occurs. Will the provider take responsibility if negative incidents happen? You also have to ensure that you ask your provider regarding the network’s connectivity, the management policies of the network, and the POP density.

6. Can you consider the network scalable?

It is a must that the network is scalable, with the ability of absorbing new technologies with no additional expense and infrastructure. Managed network services are particularly scalable yet you have to ensure to ask whether the network has the ability of handling several cloud services, like voice, internet, video, or VPN service to all of your sites.

7. Is there is a round the clock surveillance available in the network?

A reliable managed network services provider is proactive when it comes to detecting, reporting, and resolving faults within the network, which often resolves a problem overnight even as you sleep. You should inquire from the supplier regarding the investments in the area and identify if you can get specific reports which may be interesting for you.

Before hiring managed network services provider, see to it that you know the answers to these questions first.

For more information please have a look here Wireless Managed Network Services